Renewals System — Agent ViewRetention AI · compliant by design
STANDBY
Retention AI · reasoning · compliance trail
Policy & retention workspace
Policy record MATCH
Policyholder—
Policy no.—
Vehicle—
Coverage—
Expiry—
Tenure—
Safe-driver NCB—
Status—
Retention economics NCB AT RISK
45%
Safe-driver discount resets to 0 on lapse → est. +$600–700/yr next term.
Continuity benefits at stake
Zero depreciation
Roadside assistance
Engine protection
New-car replacement
4,500+ approved shops
No re-inspection
Objection handling LIVE
“It’s a little expensive”PRICE
—
“Found it cheaper elsewhere”COMPETITIVE
—
Premium recalculation OFFER
Standard renewal$1,620
− Loyalty discount (5%)−$81
− On-time renewal (3%)−$49
Final annual premium$1,490
You keep the 45% safe-driver discount · save ~$130
Compliance & consent BY DESIGN
✓Call recorded & disclosed
✓Automated assistant disclosed
✓Identity confirmedBryan Marks
✓Discounts within authorityloyalty 5% + on-time 3%
✓No grace period disclosedexpiry Aug 22
✓Consent to SMS captured
✓Secure quote link sent
✓Follow-up scheduledpre-expiry
Disposition OUTCOME
RETENTION IN PROGRESS
Awaiting call outcome…
REC · quality & compliance
AI
Auto Insurance
Renewals · Automated
connecting…
🔇
⌨
🔊
☎
📅 Follow-up call booked — Thu, Aug 20, 2026, before your policy expires. We’ll help you finalize.
Auto Insurance · call in progress00:00
00:00 / 00:00ready